RESTORATION SERVICES
At Island Contractors, we strive to restore your peace of mind. Our experienced and tech-savvy team is available 24/7, including holidays, to provide you with the highest quality residential or commercial disaster restoration services. From mitigation and remediation to recovery and reconstruction, our contractors have the best tools and resources to handle any size loss. We are committed to quality, trust, and local presence and guarantee that you will be satisfied with our services.
emergency restoration
At Island Contractors, we understand that your home is a major investment. In the event of a catastrophe, we provide fast, time-sensitive, and cost-effective damage restoration services throughout Oahu. From mold or broken pipes to complete reconstruction due to a fire or flood, our 24/7 availability ensures you can quickly get back to normal.
Water, Flood & Mold Damage Remediation
Fire & Smoke Damage Repair
Be Aware of Common Water Damage Scenarios
Water damage comes in many forms, so you need a professional with extensive experience on your side when it affects your property. With Island Residential you can rest assured we have the expertise to resolve your issue. Quick action is crucial to alleviate the impact of water damage, so call us if you experience any of these common water damage scenarios.
Flooding & Storm Damage
Heavy storms and natural disasters can cause damage to several areas of a property. It might weaken your roof, foundation, or siding, and result in water damage to your interior. During excessive rainfall and high winds, your roof becomes vulnerable to leaks. Holes in your roof or at your property’s junctures can allow water inside, potentially damaging your walls, ceilings, floors, and belongings. But even if your roof is impenetrable, you may still feel the effects of rainwater. When storms produce enough rain to cause flooding, your ground level is prone to damage. If this happens, call us as soon as the rain stops so that we may begin cleaning and restoring your property immediately.
Leaking Appliances
It can be confusing when you notice water damage or standing water in your home or business, despite the weather outside being clear and dry. If that is the case, you may have leaking appliances. Dishwashers, washing machines, and water heaters are typical culprits of water damage. If any of your appliances malfunction, they may spring a leak and endanger the structural integrity of your property or damage your belongings. If this happens to you, seek professional water damage services. You may feel like merely drying the area with a towel and cleaning up the mess is sufficient, but the water may have damaged surrounding wood. Without professional water damage restoration, the problem will remain and worsen.
Plumbing Issues
Among the pipes that may burst and cause water damage are those connected to your plumbing. If you are lucky, the issue is minimal and can be quickly resolved without much disruption to your normal routine. But that is not always the case. Depending on where the pipe and leak are, you may not notice any problems until the issue is significant. Broken pipes may cause water to pool in hard-to-reach or oft-overlooked places, increasing your risk of wood damage and mold growth. Call us as soon as you notice unusual wet spots, so that we can assess the situation.
Sewage Backups
The most unexpected and messy water damage scenario is a sewage backup. Call Island Residential if you notice any sewage coming through your pipes and into your bathroom. This situation is dangerous, unhealthy, and needs to be addressed immediately. Sewage contains bacteria that can be harmful to you, your family, or your staff, so let a professional deal with it right away. Our water damage restoration experts will inspect your property for contamination, eliminate it, and deal with any residual water damage, using specialized equipment and years of experience.
Claims Process
Below is the workflow of a typical claims process.
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Hire the right Rep
For the owner of the property it is in your best interest before starting any insurance process that you have a contractor that knows how to deal with insurance companies. At Island Residential, we have expert project managers that know all the processes that are required by your insurance company. We are on your side of this process and hope to get your claim handled with professionalism. `
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Connect with your insurance
Your broker is your primary contact when it comes to your insurance policy – they should understand your situation and how to proceed. Once you give your broker a detailed list of all the items that were damaged or lost, and any photos or videos that help to explain the circumstances, an adjuster will follow up with you to continue the claims process.
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Claim investigation begins
After the claim has been reported, it will need to be investigated by an adjuster to determine the amount of loss or damages covered by your insurance policy. The adjuster will also identify any liable parties, and you can help the process by providing any witness information or other parties’ contact information.
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Your policy is reviewed
Once the investigation is complete, the adjuster will go through your policy carefully to determine what is and isn’t covered under your policy, and inform you of any applicable deductibles that may apply to your case.
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Damage evaluation is conducted
In order to accurately evaluate the extent of the damage, your insurance adjuster may hire appraisers, engineers, or contractors to lend their expert advice. Once the evaluation is complete, your adjuster will provide you with a list of preferred vendors to help with repairs. You’re not obligated to hire these vendors, but it can save you a good deal of time and research
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Payment is arranged and Job begins
Job will commence at this point once initial payments are made from the insurance company or if a deal is reached on costs. After repairs have been completed and lost or damaged items have been replaced, your adjuster will contact you regarding settlement of your claim and payment. The amount of time it takes to receive payment will depend on the complexity and severity of your situation.